REFUNDS AND EXCHANGES

We have a 14-day exchange policy, which means you have 14 days after receiving your item to request an exchange.

We do not accept returns. You may exchange your items for an item(s) of equal or lesser value. Remaining balance will be credited to your account.

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start an exchange, you can contact us at info@goodwitchoriginals.com or DM us on social media. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@goodwitchoriginals.com or via DM on social media.

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.